1. Our Commitment to Responsible Gaming
At GroundRules, we are committed to providing a safe, fair, and responsible platform for social wagering. While our app is designed for entertainment and skill-based challenges, we recognize the importance of promoting responsible participation and preventing harmful behavior.
This Responsible Gaming Policy outlines our commitment to protecting users and promoting healthy, balanced use of our platform.
2. Age Requirement
GroundRules is ONLY for users who are 18 years of age or older.
- You must be at least 18 to create an account
- We may request identity verification at any time
- Accounts found to belong to minors will be immediately terminated
- We do not knowingly collect information from anyone under 18
By using GroundRules, you confirm that you are of legal age to participate in wagering activities in your jurisdiction.
3. Play for Fun, Not Profit
GroundRules is designed for ENTERTAINMENT purposes only.
Important Reminders
- This is NOT a way to make money
- All challenges involve risk of loss
- Never wager more than you can afford to lose
- Treat challenging as a cost of entertainment, not an investment
- Don’t chase losses by creating larger challenges
Our platform is meant to add excitement to friendly challenges with friends, not to serve as a source of income.
4. Setting Personal Limits
We strongly encourage all users to set personal limits:
Recommended Practices
- Set a monthly wagering budget and stick to it
- Never borrow money to participate in challenges
- Don’t use money intended for bills, rent, or essentials
- Take regular breaks from the app
- Track your spending in the app’s transaction history
Self-Imposed Limits
- You can request deposit limits by contacting support@groundrules.app
- You can request a “cooling off” period (temporary account suspension)
- You can permanently close your account at any time through app settings
Remember: Responsible gaming means knowing your limits and respecting them.
5. Warning Signs of Problem Gambling
Please be aware of these warning signs:
- Spending more money or time than you intended
- Feeling the need to challenge with increasing amounts
- Becoming restless or irritable when trying to cut back
- Participating in challenges to escape problems or relieve negative feelings
- Chasing losses by creating more challenges
- Lying to family or friends about your challenge activity
- Jeopardizing relationships or work due to challenging
- Relying on others to bail you out of financial trouble caused by participating
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
6. Getting Help
If you or someone you know has a gambling problem, help is available:
National Resources (United States)
- National Council on Problem Gambling: 1-800-522-4700
- Available 24/7, confidential, and free
- Text “GAMBLER” to 53342
- Chat support: www.ncpgambling.org/chat
Online Resources
- www.ncpgambling.org — National Council on Problem Gambling
- www.gamblersanonymous.org — Gamblers Anonymous meetings
- www.smartrecovery.org — SMART Recovery support groups
International Resources
- GamCare (UK): 0808 8020 133 | www.gamcare.org.uk
- Gambling Help Online (Australia): 1800 858 858
- Gambling Therapy (Worldwide): www.gamblingtherapy.org
Remember: Asking for help is a sign of strength, not weakness.
7. Self-Exclusion Options
We offer multiple self-exclusion options:
Temporary Suspension (Cooling Off Period)
- Request a 24-hour, 7-day, or 30-day account suspension
- During suspension, you cannot participate in challenges or access your account
- Contact support@groundrules.app to request
Permanent Account Closure
- You may permanently close your account at any time
- Go to Profile > Settings > Account > Delete Account
- You can withdraw your balance before closing
- Closed accounts cannot be reopened
Third-Party Exclusion Programs
- Consider enrolling in state/national self-exclusion programs
- These programs can prevent you from accessing gambling platforms
- Contact your local gaming commission for information
8. For Friends and Family
If you’re concerned about someone’s betting behavior:
How to Help
- Express your concern in a caring, non-judgmental way
- Encourage them to seek professional help
- Avoid lecturing, criticizing, or enabling their behavior
- Don’t lend them money for participating in challenges
- Take care of your own well-being
Resources for Loved Ones
- Gam-Anon: Support group for family members (www.gam-anon.org)
- National Council on Problem Gambling: Family resources and counseling referrals
- Consider family counseling with a gambling addiction specialist
You are not alone. Many families have successfully navigated these challenges with proper support.
9. Our Platform Safeguards
GroundRules has implemented several features to promote responsible gaming:
Built-in Protections
- Daily betting limits based on KYC verification level ($100-$250,000/day)
- Transaction history for spending transparency
- No-consensus penalty system to discourage frivolous challenges
- Skill-based challenges, not games of pure chance
- Majority voting system prevents exploitation
- Account verification (KYC) to prevent underage access
- Session time tracking
Transparency
- All fees clearly disclosed before participating in challenges
- Detailed receipts for every transaction
- Real-time balance updates
- Complete challenge history accessible in-app
10. Legal Compliance
Jurisdictional Restrictions
- GroundRules is available in legal US states only
- Geo-verification is required to confirm your location
- VPN and GPS spoofing are detected and blocked
- It is YOUR responsibility to ensure compliance with local laws
- Violating local laws may result in account termination
Not Gambling
- GroundRules is a social wagering platform for skill-based challenges
- Outcomes are determined by participant voting, not random chance
- We do not operate as a traditional gambling platform
- We do not participate in or influence challenge outcomes
However, we recognize that any form of wagering carries risks and should be approached responsibly.
11. Reporting Concerns
If you witness concerning behavior on our platform:
Report to Us
- Email: support@groundrules.app
- Include user ID, challenge details, and description of concern
- We investigate all reports promptly
- Reports are confidential
What We Investigate
- Underage users
- Signs of problem gambling behavior
- Manipulation or fraud
- Harassment or exploitation
- Violation of Terms of Service
We take all reports seriously and will take appropriate action to protect our community.
12. Contact Us
For questions about responsible gaming or to request support:
Email: support@groundrules.app
Responsible Gaming Team: responsibility@groundrules.app
Phone: (516) 387-2140
Self-Exclusion Requests: support@groundrules.app (Subject: “Self-Exclusion Request”)
We are here to help. Don’t hesitate to reach out if you need assistance.
Important Reminder
If you or someone you know has a gambling problem, call the National Council on Problem Gambling 24/7 at:
Help is available. You are not alone.
