App: GroundRules
Operator: Noel Innovations LLC
The fastest way to reach us is by email. We respond within 1–2 business days. For urgent safety concerns, please mark your subject line with [URGENT].
General Support
support@groundrules.app
Account help, technical issues, and anything else.
Privacy & Data
privacy@groundrules.app
Privacy questions, data access, and account deletion requests.
Legal
legal@groundrules.app
Terms of Service questions and legal correspondence.
App Store Review
support@groundrules.app
App Store Connect reviewers — use this address for review questions.
Phone
Mailing Address
Noel Innovations LLC132 W Merrick Rd
Freeport, NY 11520
United States
Account Deletion
You can delete your GroundRules account at any time from Settings → Account → Delete Account inside the app, or by emailing support@groundrules.app from the email address associated with your account. After deletion, your profile and personal information are permanently removed; some challenge history is anonymized and retained for legal/audit purposes as described in the Privacy Policy.
Safety Concerns
If you’ve experienced harassment, encountered an unsafe challenge, or noticed suspicious financial activity, email support@groundrules.app with the subject line [SAFETY]. Include the username, challenge ID (if applicable), and a brief description. We review every report.